Shipping policy

We offer USPS shipping options including delivery to P.O. and F.P.O Boxes. Your order may include a small handling fee for the cost of the shipping service and location of delivery. Original shipping and handling charges are not refundable. Usual delivery time for UPS Ground is 2-7 working days, depending on your distance from our Southern California warehouse.

All custom loupes are made to order. Manufacturing, shipping and processing time may vary based on the designer manufacturer and availability of your selected frames. We work with manufacturers as far out as Italy, making lead time vary.

For international orders, please allow addition time for shipping. International rates and shipping charges will apply. You may or may not receive a separate duty charge/bill directly from customs, depending on the importing policies of your country. Light Solutions Company is not responsible for any applicable duties or import custom fees.

Our website accepts orders 24 hours per day, 7 days per week. We process orders during our hours of operation Monday – Friday, 8 am – 4:00 pm PT, excluding holidays.